Skip to main content

How A Fulfillment Centre Can Skyrocket Your Business Growth

Clicks can change a narrative, and that’s why more sellers are looking to work with a fulfillment centre for order management, shipping, tracking, and of course, customer satisfaction.

In this detailed article, we at Invenco will talk about the importance of order fulfillment in online shopping. We’ll also discuss how inventory or warehouse management works in a fulfillment centre and why businesses need to take reverse logistics into consideration.

The foundation of a fulfillment centre

Rooted in customer satisfaction

Your online store thrives, and this is a testament to your meticulous efforts. Product listings are curated meticulously, marketing strategies run efficiently, and sales soar. Yet, in the bustling world of eCommerce, an issue with stock availability or a delay in delivery can wreak havoc.

A single review can affect your brand’s reputation, and that means maintaining customer satisfaction should go beyond just selling stellar products. With this, a fulfillment centre plays a pivotal role – not just in inventory management but also in forming a remarkable customer experience.

The Invenco assurance

We at Invenco are more than just a cost-effective shipping or storage service; we’re your partner who can help you with your entrepreneurial endeavours.

We’re committed to punctual and precise deliveries, and we believe that your inventory shouldn’t be a guessing game. With us, you’re equipped with the tools to maintain optimal stock levels, making sure that the right products are available at the right time. Moreover, our real-time, round-the-clock order tracking fosters trust with your customers, granting them the transparency they deserve.

So, if you’re interested in what we have to offer as a comprehensive fulfillment centre, know that we can integrate with leading eCommerce platforms like Shopify, WooCommerce, and more. You also have the option to build your own custom integration with our Rest API.

This way, once an order graces your platform, it’s directly relayed to us for prompt fulfillment. We can then guarantee real-time updates on order statuses and stock levels directly on your interface.

With us at Invenco, you’re not just benefiting from a convenience-driven service, but you’ll also get to enjoy a transformative eCommerce experience.

Frequently Asked Questions (FAQ)

Why are fulfillment centres important for online shopping?

For the ambitious eCommerce entrepreneur, a fulfillment centre is important for online shopping. It’s not just a place to store products; it’s an indispensable asset that could potentially turbocharge the overall ordering process. Such third-party logistics (3PL) could then lead to an increase in sales through efficiency since sellers and retailers no longer have to manage everything manually by themselves.

By working in tandem with fulfillment services, you’re getting the advantage of streamlined inventory control and order management, which can ensure that your customer receives their package promptly.

What’s more, it’s also about scale, security, and convenience.

Think of it this way: if you’re processing around 50 to 100 orders weekly, would you rather manage inventory in your own office or outsource it to a fulfillment centre with professional-grade protections like a gated complex and 24-hour CCTV monitoring?

E-commerce fulfillment solutions eradicate not only the need for huge storage spaces but also the time-consuming management associated with them. As such, merchants – especially those without the capability to directly oversee or manage inventory – get the freedom to channel their energies to other business aspects like advertising and maintaining product quality.

If you’re interested in what a fulfillment centre has to offer, then reach out to us at Invenco. More than just a storage solution, we’re one of the leading 3PL providers in Australia, and we can provide you with packaging solutions, shipping services, and much more.

How are inventory levels maintained in a fulfillment centre?

Unlike a standard storage solution or facility, a fulfillment centre is much more evolved – particularly when it comes to maintaining inventory levels. By partnering with eCommerce 3PL fulfillment providers, sellers and retailers benefit from having advanced technology be their eyes and ears.

For instance, through the real-time inventory management system we have at Invenco, we offer an in-depth overview of stock levels, ensuring no product goes unnoticed or unaccounted for. Here, you can be updated when your:

  • inventory is modified upon order receipt;
  • items are selected through scanning;
  • items are received and scanned; and
  • item counts are meticulously processed and confirmed.

In addition to this, our exclusive License Plate Number (LPN) control system also gives additional reports for specialised item management. This includes:

  • tracking and control for batch/lot numbers and expiry dates; and
  • capture for serial numbers and MAC addresses.

Ultimately, understanding and tracking your items through our real-time inventory ledger updates brings both logistical and strategic advantages, giving you an opportunity to maximise sales and minimise inventory holding costs.

Do fulfillment centres handle returns and exchanges?

Not every fulfillment centre includes services that relate to returns and exchanges. For that reason, you need a progressive fulfillment centre that doesn’t just provide storage, management, and shipping options but also recognises the importance of order tracking for reverse logistics.

At the end of the day, returns processing isn’t merely about accepting products that have already been shipped out. It could also be an intricate undertaking that involves retrieving and perhaps repurposing or recycling product materials, which could potentially bring in business savings.

As an eCommerce enterprise, overseeing orders weekly can already be a challenge. Even more, what about managing returns? One misstep or one delay, and your business might find itself at the receiving end of negative customer feedback.

However, this is where we at Invenco can help.

We pride ourselves on an integrated tracking and returns system that prioritises the customer’s experience. This can help ensure that their shopping or purchasing journey, even during returns, remains smooth and simple.

Rather than hiring your personnel to handle factors like returns and exchanges, you can leverage our service at Invenco and experience the same kind of logistics and management we have for our third party distribution.

Helping you fulfil promises, not just orders

Here at Invenco, we understand the importance of delivering on your promises in the world of e-commerce. Know that as a reliable fulfillment centre, we’re all about ensuring on-time and accurate delivery, maintaining optimal inventory levels, providing real-time order tracking, and more.

We believe that running a successful online store should be simple and efficient, and that’s why we offer our 3PL solutions to help you achieve just that. Get a quote today!

While Invenco strives to provide exceptional services, we cannot guarantee outcomes or results. Please note that all services are subject to real-world variables and conditions.

Call us today to get the happy customers that you deserve, to fuel your business for many years to come.