Effective Date: 30th May 2023
Invenco provides third party logistical services. This means we provide inventory and order fulfilment services for on-line retailers (our direct customers) and deliver products to the end customers (our indirect customers).
We collect personal information directly from you, from third parties, and automatically through your use of our services. We may combine information automatically collected with other information that we have collected about you.
Personal information is any information that is about you. Personal Information includes personal data.
We are the Data Controller for data collected through our services.
If you are in the EU or the UK, the lawful basis when we process your personal information for the provision of our services is pursuant to a contract.
If you are in the EU or the UK, the lawful basis when we process your personal information for marketing is consent.
You may browse and use certain portions of our website without directly providing us with any personal information.
Certain features, however, may only be used by users that are registered or where you provide us with personal information.
Information we collect from you
Information about you we collect from third parties.
If you apply to work with us, we collect information from you from:
to assist to decide whether we can work with you.
Information we collect automatically. We automatically collect information through your use of our website using cookies and other technologies. This information includes your
We use your information for the following purposes:
Invenco would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Invenco securely stores your personal information on paper, by electronic means or both.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us, only for a lawful period which is usually 7 years.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. For example, we take steps to destroy or permanently de-identify personal information if we no longer need it for any purpose. Please be aware that despite our efforts, no personal information security measures can guarantee 100% security.
If you are a direct customer and have an account with us, you should take steps to protect against unauthorized access to your account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private.
We may disclose your information, including personal information, with the following entities:
We are based in Australia and disclose personal information to our service providers that are also based here.
We also disclose your information, including personal information, in the following ways:
Types of tracking mechanism we use:
Note that if you post information in a publicly accessible portion of our website or Service, it may be viewed by other users and potentially be further disclosed by those users. Please exercise caution when deciding to disclose such information.
We take steps to ensure the personal information that Invenco collects, uses or discloses is accurate, complete and up-to-date.
On request, we will give you access to the personal information we hold about you. If any personal information we hold about you is out of date or inaccurate, we encourage you to let us know by contacting us using one of the methods listed above and ask us to correct it.
If you are a registered user, we may send, periodic informational emails to you. You may opt out of such communications at any time by following the opt-out instructions contained in the email. Please note that it may take up to five business days for us to process opt-out requests.
If you opt out of receiving emails about recommendations or other information we think may interest you, we will still send you emails about your account or any Services you have requested or received from us provided that you have not opted-out of receiving such emails.
The right to access – You have the right to request us for copies of your personal information. We may charge you a small fee for this service.
The right to rectification – You have the right to request that us correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that us erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that us restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to personal information portability – You have the right to request that we transfer the personal information that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 1300 795 800.
Or write to us here.
Our website is not targeted to children under 13 years of age and we do not we knowingly collect personal information from children under 13 without parental consent.
If we discover that the personal information of a child under 13 of age personal information is in the system without parental consent, we will promptly delete such personal information from our systems.
We encourage children of all ages to obtain their parent’s or guardian’s permission before sharing personal information with any website.
This website contains links to other websites. We are not responsible for the information handling practices or content of these external websites. Please read the privacy policies of these third parties before using such websites.
If you have any questions or concerns about the privacy aspects of our website or Services or want to complain about an interference with your privacy by Invenco, please contact us. We will do our best to resolve your complaint as quickly as possible.
You can also contact your local data protection authority to lodge a complaint.
If you are in the EU you can find your Data Protection Authority here.
If you are in the UK you can contact the Information Commissioner’s Office here.
If you are in Australia you can contact the Office of the Australian Information Commissioner here.