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Healthcare Logistics Australia: How To Fulfil Orders and Commitments

It’s normal for providers to see what type of healthcare logistics Australia has in store for them. After all, we at Invenco know that you want to spend your time on what you do best: attending to customers in need of medical items, supplies, and equipment.

Through this article, we’ll talk about how a large part of healthcare boils down to customer trust and satisfaction. We’ll then discuss the specifics of healthcare logistics, from customisable operations all the way to perishable items and turnaround times.

Healthcare and trust go hand in hand

Tapping into customer satisfaction

When it comes to medical transactions online, it’s no secret that people typically place orders when they’re confident in a particular provider. This is why a lot of companies are looking into what healthcare logistics Australia has to offer, as it plays a key role in trust and retention.

At Invenco, we have a third-party logistics (3PL) solution that can help you with customer satisfaction through timely and accurate deliveries.

The missing piece in your operations

While you may have a well-designed medical platform, stellar healthcare supplies, and excellent visibility on the web, one delayed delivery or one missed product can garner you a review that undermines your credibility and reputation in the industry.

We at Invenco believe that you shouldn’t be weighed down by logistics. Your core focus should be on your medical supplies and the overall well-being of your customers. With this, we’re here to assist you with on-time deliveries, real-time order tracking for transparency, and much more.

So whether you’re a healthcare company that’s been looking up terms like ‘3PL Brisbane’ or perhaps ‘3PL Perth’, come join us here at Invenco.

Submit an enquiry today.

Frequently Asked Questions (FAQ)

What is healthcare logistics in Australia?

If you’re a provider taking a look at what healthcare logistics Australia has to offer, then it’s important to understand the basics of the process first. At its heart and core, healthcare, or medical logistics, is all about ensuring the timely transportation of essential medical supplies and equipment.

However, this also goes beyond just medical supply transport and medical equipment transport, through options like third party distribution. There are a number of delivery services nationwide, but not all of them provide storing, handling, and tracking capabilities, all of which go hand in hand to ensure smooth logistics.

For this reason, you should consider 3PL services since they typically handle more than just the actual healthcare freight and provide a logistics solution. Just keep in mind that some of these services focus only on eCommerce logistics and that this approach may not be compatible with your specific needs in the healthcare industry.

The good news is that if you partner with us at Invenco, you won’t just receive end-to-end supply chain management and unwavering compliance with Australia’s shipping policies. Here, you’ll be able to count on a 3PL service that has experience in healthcare logistics.

You can end your search for specialised healthcare logistics providers and rest assured that what we offer is fully customisable to fit your unique medical requirements.

How are perishable medical items transported safely?

As a provider who’s comparing healthcare logistics Australia-wide, you might already be thinking about how your perishable medical items can be transported safely. Generally, the transport of perishable medical items requires meticulous, condition-controlled procedures, ensuring life-saving healthcare supplies, materials, and equipment are delivered promptly.

This could include faster or time-critical shipments, an emphasis on the fragility of the package, and accurate deliveries to lessen returns or excessive reliance on reverse logistics.

However, in line with this aspect of medical courier services, the post-delivery phase is equally crucial, necessitating efficient storage updates. That’s why when you opt for our 3PL order fulfillment service at Invenco, you’re not just taking a chance on basic healthcare inventory management.

Our cutting-edge system provides real-time inventory data, enabling a seamless experience overseeing factors like stocking. At Invenco, we can send you updates when:

  • your inventory is committed as your orders are received;
  • your items are scan picked;
  • the items are received and scanned; and
  • your item counts are processed and verified.

With our unique Licence Plate Number (LPN) control system, we even offer automatic precision through advanced management processes. This includes reports and details on:

  • tracking and control for Batch / lot numbers
  • tracking and control for expiry dates
  • serial number capture
  • MAC address capture

Our inventory management system at Invenco even offers exceptional scalability, accommodating tens of thousands of distinct SKUs for those looking for healthcare logistics Australia-based providers trust. This ensures effortless automation of your operations, empowering steady and confident growth.

What is the turnaround time for medical supply deliveries?

Whether you’re looking at what kind of medical supply chain Melbourne has or perhaps assessing pharmaceutical transport in New South Wales, keep in mind that the turnaround times for medical deliveries are shaped by multiple factors like the nature of the supplies and the delivery location.

A prominent consideration for those searching for healthcare logistics Australia-wide is that some products might have to be delivered immediately, while others can spend a few more hours or days in transit. We at Invenco recognise this, and as such, we provide prompt and transparent deliveries with our comprehensive distribution logistics.

Aside from our state-of-the-art shipping management, we also present a variety of options to meet every need. This includes our

  • Standard shipping. From low cost road services.
  • Express shipping. From premium air services.
  • Same day delivery. For residential Sydney Metro areas (either our 4-hour delivery window option or our evening ‘twilight’ option).

Leveraging our sophisticated shipping algorithms, we can even help bring actionable insights to optimise shipping offers, all the while ensuring cost-effectiveness. Unlike other 3PL providers, we even give you the option to email or SMS customers once their package is received.

At the end of the day, our commitment at Invenco is to ensure every package arrives safely, promptly, and to the delight of the recipient.

Invenco: making sure that promises are kept

With us, you no longer have to keep searching for what healthcare logistics Australia has to offer. Think of us as more than just another 3PL service – a dedicated partner who can help you ensure that your healthcare supplies and equipment get to those who need them.

Remember that at Invenco, we’re about fulfilling both your orders and the commitment you have to your beloved customers.

Disclaimer: While Invenco strives to provide exceptional services, we cannot guarantee outcomes or results. Please note that all services are subject to real-world variables and conditions.

Call us today to get the happy customers that you deserve, to fuel your business for many years to come.