As a small business owner, you need to provide excellent service to your customers, which is why you might be considering a 3PL for small business in Australia. Whatever product you are selling, you understand that the online retail industry is becoming increasingly large and also increasingly competitive. Customers are beginning to demand more than just a fantastic product to ensure their satisfaction. What customers also want is excellent sales service and fast delivery that they can track online. They also want to know that the product they want is available in real time. As a small business owner, you need to stay on top of these customer demands to keep your business thriving. Letting a customer down can result in bad online reviews. As people often rely on good reviews to help them to choose online retailers, negative feedback is the last thing you’d want. That’s where third-party logistics such as a 3PL for small business in Australia can come into play to handle your stock and your order fulfilment so that you can stand out for all the right reasons.
Running a small business is hard work, and sometimes it’s a good idea to hand over some of the business operations to a company with the right expertise. Outsourcing the distribution and warehousing logistics to a 3PL for small business in Australia means you can conserve your time and energy for what you do best: developing or sourcing great products and providing great sales and marketing for your customers. This is where you can really focus on providing products that customers will love, thereby helping your business thrive and grow. While you handle that side of the business, a 3PL for small business in Australia can take care of everything you need to get your product to the customer. This can involve everything in a 3PL supply chain from receiving your stock, storage in a purpose-built facility, managing your inventory, pick and pack services and order fulfilment, as well as distribution and delivery. Job done!
Outsourcing your stock storage and distribution to a 3PL for small business in Australia can help your business expand in size and customer numbers. This is because 3PL warehouse providers will have the space to efficiently store your stock, no matter the volume. At Invenco, we have a purpose-built 5,500m warehouse, so there’s plenty of room! This saves you from shifting stock from your garage to a rental space to a larger rental space as your business starts to grow. It also means that the amount can fluctuate according to demand and time of year as you only need to pay for the space you require at any time. This means you can stock up for the lead up to Christmas, for example, and we can handle the logistics services. Another bonus of our custom-built space is that it is secure – we have a 24/7 monitored CCTV around the warehouse and in the street, plus an electronically gated complex with electronic key access only.
When you use a 3PL for small business in Australia, you are also getting the negotiating power of a larger company. As we have a large customer base, we have the capabilities to get better leverage on prices with freight providers, for example. As a small business, this may not be possible due to the smaller volume of freight you may have. Using a 3PL fulfilment centre is the perfect solution to enable you to lower your freight costs in this way. Top 3PL providers will also have large networks which they can use to make sure that your customers are getting their orders quickly. In the world of eCommerce, customers are increasingly beginning to expect same-day or at least next-day delivery – and you don’t want to let them down.
When looking for a 3PL for a small business in Australia, you want an effective and professional company that delivers quality 3PL services. Our service has seamless integration with all the major eCommerce platforms, ensuring that orders are sent automatically to us and that available stocks are updated in real time. Furthermore, you want a 3PL that has the capacity to receive deliveries, no matter how large or small. At Invenco, our warehouse dock has the capacity to receive container loads, plus our warehouse floor is large enough to handle the volume while you work on the growth. Finally, you want a 3PL logistics company that makes you feel like they are working with you to help your business grow. At Invenco, you will have a dedicated account manager who will work with you to make sure everything from packing and order fulfilment to delivery is done efficiently and in a way that keeps you and your customers happy.
You have built your business, and it deserves to thrive, so you need to work with professionals to help you reach your goal. With Invenco, you can make sure that your customers get five-star service every single time.