As a business owner, you work hard to provide excellent products and great service to your customers, so you should expect the same when looking for a provider of 3PL in Australia. At Invenco, we provide 3PL in Australia for online businesses to help handle the distribution of goods efficiently and quickly. We offer great logistics services so that you can take care of the rest of your business.
How to choose the right 3PL provider?
When you are handing over some of your business operations, you want a 3PL provider who will handle the logistics of your supply chain professionally and with efficiency. Firstly, you will want to look for a 3PL in Australia that has the facilities to take care of your goods, manage your inventory, and get orders out to your customers. At Invenco, our Sydney warehouse is large – 5,500m – and purpose-built to handle your goods’ delivery, management, fulfilment, and distribution. We can accept deliveries from boxes to container loads and everything in between. You will also want 3PL warehouse providers who can protect your goods, and you will want a 3PL in Australia with an up-to-date and effective security system. Our warehouse has 24/7 monitored CCTV and an electronically gated complex with electronic key access, including a back-to-base alarm system. We also have a state-of-the-art inventory management system that can take your goods from arrival to shipping and manage any issues that may arise along the way. As providers of 3PL for small business in Australia, our services are integrated seamlessly with major eCommerce platforms, so we can streamline your distribution process and ensure customers are getting their orders fulfilled smoothly and in a professional manner. As 3PL providers, we want to make sure that we offer solutions tailored to your online business and keep your customers coming back.
What are the responsibilities of a 3PL provider?
Outsourcing your logistics to a 3PL provider in Australia means fewer responsibilities, less stress. That’s because you have handed it over to the professionals in third-party logistics in Australia like Invenco. Relieving you of duties like warehousing, packaging, transportation, and a variety of other 3PL services leaves you with the time and energy to focus on the procurement and development of quality products, sales and marketing, and giving your customers more of what they want. Of course, the responsibilities of a 3PL in Australia also include making sure our customers are happy – and to us, that means you and, by extension, those who avail of your online retail business.
Our responsibilities start with the arrival of your stock at our warehouse. Here, we receive your goods, then count, check, barcode and catalogue them so that we can keep track of them quickly and easily – and so can you. After the goods are received, our next job is to store them safely and efficiently. At Invenco, we have a pay-by-the-cubic-metre-per-day pricing system, which means that you only pay for the storage space you are using at any given time. It’s part of our responsibility as logistics providers to help you reduce the cost of storing your goods. This also means you can have more space when your business grows or during times of high demand, such as Christmas, and then reduce stock as necessary. All this without having to look for different spaces to handle different amounts of stock or squeeze everything into your garage.
As experts in 3PL in Australia, we know that one of the key factors to keep ahead in eCommerce retail is keeping up with and exceeding customer expectations, so we need to take responsibility for that as a third-party shipper. Our order fulfilment services include offering your customers a variety of shipping options, collating and sequencing of orders to match delivery timeframes, managing any issues that could delay delivery, and ensuring an accurate pick and pack process. Hence, customers get the right orders every time. We also package your goods well to keep them safe and reduce the cost of shipping, and we even make the tracking process available online, so your customers know what is happening with their order.
Besides all the responsibilities usual to third-party logistics companies, at Invenco, we value our customers and strive to ensure they feel secure with our 3PL in Australia services. We have cloud-based portal access where you can always keep tabs on your inventory and the shipping out to your customers, so you know what is happening all the time. This is especially reassuring when your stock is not in the same location as you are. Also, to further communication, we have customer sales representatives who are always available to answer any queries you may have. It’s our responsibility to make sure you feel that we are working with you as a team.
Your business is important to you, and so are your customers. Get in touch with Invenco, so you can partner with a 3PL logistics company who works as hard as you do.