Invenco Insights

The Importance of on-time delivery for eCommerce businesses

On time delivery is so important for eCommerce businesses. Find out why, and how outsourced logistics and 3PL can help your business grow.

“A satisfied customer is the best business strategy of all.” — Michael LeBoeuf

The idea of customer satisfaction is as old as business itself. A happy customer returns, and if you’ve done it just right, they bring their friends.

The challenge is more unique for eCommerce businesses, who may not have direct interaction with their customers throughout the buying process at all.

Topics: Business Growth Freight Logistics Customer Experience

9 Questions You Must Ask When Choosing a 3PL Provider

If you’re an eCommerce business owner considering 3PL and outsourced logistics to scale growth, here are 9 questions you must ask.

Your business is growing. You’ve painstakingly built it from the ground up, watching order volumes increase and carving out your share of the market from competitors.

The ‘next level’ is beckoning, but you need to think about outsourced logistics to get there. It’s a big decision; your business and your family are relying on the path you take.

Topics: 3PL Logistics Providers Business Growth